With over 20 years of experience in user interface development, Carol Rossi leads a team of associates who can add value to your website, consumer product, or software. Our clients include Kelley Blue Book, Symantec, and Yahoo!
We can help reduce user errors and frustration, leading to an increase in customer satisfaction and reduction in support costs.
Carol Rossi & Associates does little to no advertising – most of our clients come by word of mouth. Our clients hire us because of the level of integrity we bring to every project.
Usability Research and Evaluation
We provide comprehensive usability research services that allow you to understand the usability strengths and weaknesses of current products as well as proposed new designs. The outcome of a usability study is a set of recommendations you can immediately implement to reduce confusion and deliver a more appealing product to your customers.
User Analysis
The foundation of user-centered design is understanding your audience. We provide insight into the lifestyle, assumptions, and attitudes of your target audience through interviews and field studies.
